Repair

We offer free check-outs on all photographic equipment!

Local?  You’re welcome to stop by our store with your equipment, and we willl have one of our trained repair technicians diagnose the symptoms and give you a free estimate.

Out of State?  All you have to do is fill out the form below with the camera make, model and the symptoms you are experiencing, and we will respond back with a repair estimate.  Example: “I have a Canon EOS 60D and the flash won’t pop up anymore.” Also know, you are  welcome to send the camera into us for a free repair estimate, which will allow one of our technicians to identify the symptoms and offer you a more precise estimate.

Free Online Repair Quote!

How long does it take?

Estimated turn-around time: 14-28 days

Lead time can be increased by parts delays or discovery of additional problems during the repair process. Every repair is different. Our goal is always to get your camera back to you in good working order as quickly as possible. We can work with urgent repairs, just let us know what you need.                                                                                                                     Note:  Turn-around time on a DSLR Sensor Cleaning can be done in 2-4 days.

How much does it cost?

Our labor charge is based off a flat-rate fee. This fee depends on the equipment make/model and the problem it is experiencing. These rates reflect the total work required to restore the equipment to good working order.

  • Compact Camera Price Range: $28 – $89
  • SLR Camera Price Range: $98 – 225
  • Lens Price Range: $48-129, Pro Lenses $129-225
  • SLR Sensor Cleaning: $60 (APS-c), $70 and $80 (full frame)

Warranty:

We take pride in providing quality repair at a reasonable price.  We offer a 1-year warranty on all consumer oriented products and a 6-month warranty on all professional equipment.

How does it work?

Advance Camera makes every effort to provide a trouble free, fair, and effective repair process.

Here are the basic steps.

  • Step 1: Quote

Using the form on this page you provide us information about your camera and the problem you are experiencing. We respond with an estimate including a range of labor rates and prices for any required parts. With this information you decide if you wish to send the camera in for a free estimate.

  • Step 2: Estimate

We receive the camera and log it into our repair system. One of our expert technicians evaluates the unit and provides a more precise estimate of the labor and parts required to restore it to good working order.

  • Step 3: Approval

Our repair department contacts you with the details of the estimate. If you determine the repair is economical, you provide your authorization to begin the work. We collect a $40 non-refundable repair deposit before servicing your camera.

  • Step 4: Repair

Our expert technicians perform the required work on your camera. Parts (if required) are ordered, received, and installed. From time to time additional problems are found which were not discovered during the initial free evaluation. In this situation the process returns to step 2 for re-estimate.

  • Step 5: Repairs Complete

After the camera repair is complete, we will notify you, collect the remaining balance and ship your camera.
Warranty
Feel secure having Advance Camera repair your camera. We guarantee the service on all our repairs for 1-year, just like a new camera.
(video camera warranty 90 days)

Is it worth repairing?

It depends upon any or all of the following considerations:
Economic:
How much did you pay for it?
How old is it?
How much would it cost to replace?
Personal:
Do you like the camera?
Are you familiar with using the camera?

People sometimes have a sentimental attachment to their cameras. There is also value in knowing how to use your camera. We can provide information; deciding if it is worth repairing is completely up to you.